Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
When you visit FreeSpiritWine.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.
We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.
We may utilize third party companies in an effort to deliver you tailored content and advertising to that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list. We respect your privacy.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.
If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.
All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.
The term "FreeSpirit Wine" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.
You must be 21 years of age or older, to order or receive alcoholic beverages from FreeSpirit Wine. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from FreeSpirit Wine are not for resale, and are for personal consumption only.
Orders are by credit card only. We accept Visa and MasterCard. We may get PayPal soon...maybe.
No minimum purchase is required.
Due to the ever-changing nature of wine shipping laws, we may be able to ship wines, directly or indirectly, to all states except MA, RI, PA, NJ and TN at this time. So if you have that second home on the beach in Miami and live in Jersey...hey, ship to the Sunshine State!
Federal Express Ground is FreeSpirit Wine's carrier of choice. Ground shipping is provided by Fed Ex at current market rates and is subject to change. We do use UPS and also GSO (www.GSO.com), especially when shipping in California.
We do our best to utilize the most economical, efficient and quality conscious shipment of wine to our customer. We ship on Mondays and Tuesdays for most orders and will delay shipments to avoid temperature extremes. If your order needs to arrive by a particular date, such as for a gift or prior to travel, please call us directly. We charge our customer only what it costs us to have your wine packed and shipped to you safely and legally. FreeSpirit Wine suggests being as mindful as possible about the enviroment when ordering wine. Basically, if you are going to order one bottle....why not go for at least two! We are researching Carbon Neutral shipping practices as well, yet the nature of delivering a living product in glass does make this challenging. Yet we are positive we will find something that is best for our wonderful planet.
Also, we strongly recommend delivery of wine shipments to a business, rather then a home address. Shipment of wine requires an adult signature. If an adult (21 years or older with proper identification of age) is not available to receive this package, additional attempts to deliver will be made. If these attempts are unsuccessful, your order will be returned to the distribution center it originated from, resulting in additional shipping costs.
In addition, all wine is sold in California and title passes to the buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state outside of California. By placing an order with us, you authorize us to release your wine to a third party carrier who will deliver your order to you.
Wine is a perishable commodity. Wine does not like extreme temperatures: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. We are not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to step@FreeSpiritWine.com to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 310-651-8205 for return instructions.
A 20% restocking fee will be applied to all canceled orders.